7 Advantages of Owning an Online Customer Review App for Your Car Dealership

1: Helps Your Dealership Stand Out in the Crowd

Many car dealerships still don’t have a customer review app that captures happy customer reviews when customers are the happiest, at the time of purchase. It provides a delightful social experience to customers at the time when they are waiting for their paperwork.

2: Improves Online Visibility

Imagine posting review after review from happy customers, all authentic and geo-certified by the app. Within a couple of months or even weeks, your online visibility will go sky-high, leaving the competition behind.

3: Builds a Unique Local Dealership Brand

There are hundreds of review sites where most dealerships post reviews. Even if you have accounts there, you will still be only one among the others. To build more trust in your car dealership, own a review app that comes with your own review website. For a video demo, Click Here.

4: Better Engagement with Customers

Requesting a review on your own online customer review app is one of the ways to get honest feedback from your customers. The Buyerater app comes with its own moderation feature which detects a negative review and alerts the dealership. The dealer staff then gets a chance to talk to the customer and fix things.

5: Helps in Geo-targeting Marketing

A review app of your own brings in direct communication with customers along with their information. This valuable information helps with geo-targeted marketing later.

6: Improves Your Car Dealership Sales

An in-dealership review app captures customer feedback when they are the happiest. Once the review is published, most of them are likely to share and defend their review. They are in fact sharing some of the happiest moments in their life!

7: Increases Trustworthiness

Up to 40% of prospects trust recent reviews as much as direct recommendations from people they trust. One way of ensuring consistency of reviews is to capture it at the same moment as others. In the case of an in-dealership review app, you have the option to capture it at a time when they are the happiest, and thrilled with their next ride.

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