7 Reasons Why You Need New Online Reviews

Here are 7 more reasons why you need new online reviews every day.

1. Customer reviews lead to better sales

Remember, reviews are the new marketing. Up to 90% of prospects now look for customer reviews before deciding on a dealership.

When prospective customers come across positive reviews, especially the ones not older than a couple of weeks, they are likely to treat these reviews like personal recommendations from trusted sources.

Naturally, dealers with the most reviews are likely to receive more website traffic, conversions, and sales.

2. Reviews provide Insights into customer preferences

Reviews are a preferred channel to gain insights into customer preferences. Analyzing and acting on customer trends can help dealers to evolve into customer-centric businesses.

3. Help Improve Your Services

Reviews can help detect and address systemic flaws in dealer services before they blow up into major issues. They are also helpful in building customer sensitivity among dealer staff.

4. Online Reviews Build Trust

Online reviews build trust, and a steady flow of reviews strengthen it. When you get new customer reviews regularly, people will know that your business is both popular and successful, leading to more leads and sales.

5. Fosters Brand Loyalty

Customers and prospects who invest their time to write positive reviews for your business are likely to stay loyal and return to your dealership, building brand loyalty.

6. Improve Your SEO

Online reviews are one of the factors that contribute to better SEO. Search engines prioritize user generated content in local search results, and a steady flow of reviews can improve dealer website rankings.

7. Customer Reviews Help Outrun the Competition

Reviews can help dealers dominate local search results, pushing the competition further down in search engines.

For more reasons why dealers need new online customer reviews, Contact Us.