Facebook
recommendations or reviews is a star rating ad recommendation system that allows customers to rate
and review businesses. Aside from this, Facebook users can also leave comments on other reviews
and openly discuss the performance of your auto dealership.
A
good star rating on your Facebook Business page can improve your social media
standing, organic reach, and online ranking.
Here’s
more about the importance of Facebook recommendations.
1.
Eases the Customer Engagement Process
Facebook
allows you to easily reach and engage with local audiences who are the right
fit for your auto dealership.
With
Facebook reviews, even prospects who are not on Facebook will be able to find your
rating on Google search.
2.
Facebook Recommendations can Effectively Promote Your Auto Dealership
Another advantage of Facebook recommendations is that you can easily engage with the Facebook connections of your customers.
Once customers write positive reviews for your auto
dealership, they will show up on the feeds of their friends. This works
like a no-cost promotion for your dealership.
3.
Allows Feedback about Your Vehicles and Services
Facebook
recommendations allows customers to offer feedback about your vehicles and
services. This not only helps dealers to iron out issues with customer-facing
processes, but also keeps dealer staff on their toes.
4.
Help Gain Insights into Your Competitors
Keeping
an eye on the Facebook recommendations of your competitors helps you to understand
their strengths and weaknesses and take advantage of the gaps.
5.
Increase Customers & Sales
Most
customers are likely to leave reviews on Facebook than any other social media
platform, since they are already on it. Leverage this opportunity to ask for
more customer reviews.
For more information on the importance of Facebook recommendations and its role in your auto dealership’s success, Contact Us.