The star ratings that appear during Google search results are an important factor that showcases the trustworthiness of your dealership.
A
star rating of 3.5 or above is likely to drive more footfalls to your
dealership. Dealers can expect their
CTRs to improve by up to 30% just by displaying a good star rating in search
results.
How do you get to display star ratings in Google search results? Here are four
tips.
1: Get Online Customer
Reviews
The first thing to do is to get happy customers to review your dealership.
The reviews
should be about your dealership, your vehicle lineup, services, and customer
experience. They should also contain valid reviewers’ names.
2: Publish Reviews and
Ratings on Your Car Dealer Website
Publish
reviews on your car dealer website, along with a dealer rating. Google will need
both before you can showcase your star ratings in search results.
3: Publish Schema Markup
After
publishing customer reviews and ratings on your website, you need to notify
Google. For that, you need to implement basic schema markup on your car dealer website.
You
also need to include a markup explaining your dealership – the brands you sell
and service, your address, contact details, working hours, etc. Adding this on your
web pages acts as a trust factor to your visitors as well as Google.
Once
you have implemented the schema markup, the next is up to Google.
Tip 4: Site Authority
Your
website authority can impact your star rating on Google search results. To improve
your site authority, focus on the relevance and quality of the content on your
website, social media pages, blogging sites, etc.
Ensure
that you follow the right SEO techniques.
Bonus: Organic & Paid Searches
Another
option that can reflect on your star-ratings in organic search results is car
reviews. Try to get genuine vehicle reviews as well.
In
paid searches, getting star ratings can be a challenge since the process is
automated and you have no control over it. Try to provide the best customer
experience, since good online reviews are crucial to good star ratings.