How to Showcase Your Customer Reviews on Social Media Platforms

As a dealer, good customer reviews have a positive impact on your credibility and online reputation. When you receive these customer reviews, don’t forget to showcase it.

One of the best places to start is on social media platforms. 

1. Convert Customer Reviews into Short Videos

Visual content is processed and recalled far more easily than text content. Shoot short videos of customer experiences on your smartphones and share them on the social media pages of your auto dealership.

Even better, try live videos.

2. Showcase Online Reviews on Your Facebook Business Page

Facebook allows customers to rate and post online reviews on your business page. Use this feature to encourage and promote online reviews.

Since the ratings are on your dealership’s Facebook business page, it will be easily visible to prospects looking for local dealers.

3. Create a Link Post on Social Media Platforms

Create a link post on your Facebook or Twitter or Pinterest business page that redirects to your customer reviews.

A simple post that showcases your customer reviews is sufficient.

4. Use GIFs and Graphics

GIFs and graphics can be used to highlight your customer reviews. You can add online reviews and photos of your reviewers, design a GIF or graphic, and publish on social media.

5. Promote Detailed Positive Customer Reviews

Share and promote positive customer reviews that explain why customers choose your dealership.

You can also use your positive reviews on social media as a part of your marketing content.

6. Create Stories to Upload Every Day

Create short Facebook and Instagram stories to attract viewers to your business page. Your audience will be able to find these stories when they scroll through their social media feed.

7. Use Customer Reviews as Testimonials

Happy customers help your dealership in many ways and positive reviews are one of them. You may use positive reviews as testimonials in marketing collateral.

To know more about showcasing customer reviews on social media platforms, Contact Us.